Privacy Policy martm88

We at martm88 take our responsibility toward player privacy seriously. This policy clearly explains how your personal information is collected, used, stored and protected in every interaction with our platform.

Updated: January 2026 Malay & English International Licensing

Our Commitment

Your Privacy, Our Priority

martm88 practises six data protection principles that form the foundation of every internal policy and procedure we follow.

Layered Data Security

All your personal and financial information is encrypted using 256-bit SSL technology. Data in our database is protected with multi-level access controls and continuous monitoring.

No Disclosure Without Consent

martm88 will not share, sell or transfer your personal information to any third party without your consent, except as set out in this policy.

User Control

You have the right to access, correct or request deletion of your personal data. Any request will be processed through our official support channels within a reasonable time.

Minimum Data Collection

We only collect information that is strictly necessary for account registration, identity verification, transaction processing and regulatory compliance.

Regular Updates

This Privacy Policy is reviewed and updated periodically to ensure it remains aligned with industry best practices and current legal compliance requirements.

24/7 Privacy Support

Our customer support team is available 24/7 via live chat and email in Malay and English to assist with any enquiries relating to your data privacy.

1. Personal Information We Collect

When you register an account, make a transaction or interact with the martm88 platform, we may collect the following categories of information:

1.1 Account Registration Information

During the registration process, you are required to provide basic information needed to verify your identity and enable access to our platform. This includes:

Full name as it appears on your official identification document
Identity card number (MyKad) or passport
An active email address
A mobile phone number registered in Malaysia
Username and password chosen by you
Date of birth for age verification purposes (21 years and above)

1.2 Financial and Transaction Information

For the purpose of processing deposits and withdrawals, we may collect information relating to the payment method you use, including e-wallet details, online banking account information via FPX, or cryptocurrency wallet addresses. We do not store credit or debit card information directly — instead, all transactions are processed through the relevant secure payment channels.

1.3 Platform Usage Information

Our system automatically records usage data when you browse or play on martm88. This includes:

IP address and device information
Web browser type and operating system
Pages visited, session duration and navigation patterns
Account login and logout data
Betting history and game activity

All information collected is used solely for the purposes stated in this policy. martm88 does not engage in excessive data collection beyond the scope of the services provided.

2. How We Use Your Information

martm88 uses the personal information collected for the following purposes, all of which are legitimate and directly related to providing the platform service to you:

2.1 Account Management and Identity Verification

Your personal information is used to create and manage your account, verify your identity to comply with Know Your Customer (KYC) requirements, and protect your account from unauthorised access or fraud.

2.2 Financial Transaction Processing

The financial details you provide are used to process deposits and withdrawals securely. The minimum deposit is RM10 per payment method, while the minimum withdrawal is RM50. Withdrawal processing time is typically between 15 minutes and 2 hours.

2.3 Legal and Regulatory Compliance

As a platform operating under international licensing, martm88 is required to retain and use certain records to meet anti-money laundering (AML) compliance requirements, reporting obligations to regulatory bodies, and other applicable legal requirements.

2.4 Service Communications

We use your contact information to send important notifications relating to your account, transaction updates, customer support responses, and relevant service information. You can manage your communication preferences through your account settings.

2.5 Platform Improvement

Anonymised usage data is used to analyse usage patterns, identify technical issues, and continuously improve the user experience on the martm88 platform.

martm88 does not use your personal information to make automated decisions that materially affect your rights without human involvement. Any significant decisions relating to your account will involve review by qualified staff.

3. Information Sharing and Disclosure

Your personal information is confidential and martm88 will not disclose it to outside parties except in the following limited circumstances:

3.1 Approved Service Providers

We may share necessary information with third-party service providers that assist us in platform operations, including payment processors, identity verification service providers, and technical infrastructure providers. All such providers are bound by strict confidentiality agreements and are only permitted to use your information for the specified service purposes.

3.2 Legal Requirements

martm88 may be required to disclose certain information when ordered by a court, regulatory body, or competent legal authority, in accordance with valid and proper legal procedures.

3.3 Fraud Prevention

In cases where there is suspicion of fraud, money laundering or other unlawful activity, relevant information may be shared with enforcement agencies or the relevant regulatory body, in line with our obligations under applicable law.

3.4 No Data Sales

martm88 does not sell, rent or trade your personal information to any third party for marketing purposes or any other commercial purpose. Your privacy is not a commodity in our business model.

4. Data Security Measures

Protecting your personal information is a technical and operational priority for martm88. We use multiple layers of protection to ensure your data remains secure at all times.

4.1 Data Encryption

All communication between your web browser and martm88 servers is protected with industry-standard SSL/TLS encryption. Sensitive data in our database is encrypted at rest using internationally recognised encryption standards.

4.2 Access Controls

Access to player personal information is restricted to staff with a legitimate business need only. All internal access is logged, monitored and audited regularly to detect any inappropriate use.

4.3 Security Monitoring

martm88 systems are monitored continuously to detect security threats, unauthorised access attempts, and suspicious activity. Our security team is always ready to respond to any incident promptly.

4.4 Your Responsibilities

The security of your account also depends on your own actions. You are advised to use a strong and unique password for your martm88 account, not share your login details with anyone, and promptly notify our support team if you suspect any unauthorised access to your account.

Although we take all reasonable precautions, no security system is completely free from risk. In the event of any security breach involving your data, we will notify you as soon as possible through official communication channels.

5. Cookies and Tracking Technologies

martm88 uses cookies and similar tracking technologies to improve the user experience, enable certain platform functions, and collect usage statistics that help us improve our services.

5.1 Essential Cookies

These cookies are required for the basic operation of the platform, including login session authentication, language preference storage, and core security functions. Without these cookies, some parts of the platform may not work properly.

5.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our platform — the pages visited most frequently, time spent in each section, and user navigation flow. This data is used in aggregate form and does not identify individuals personally.

5.3 Managing Cookies

You can control or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the martm88 platform.

6. Your Personal Data Rights

martm88 respects your rights as the owner of your own personal data. You have the following rights, which you may exercise at any time:

Right of Access

You have the right to obtain a copy of the personal information we hold about you, including the purposes of processing and the retention period.

Right of Rectification

You may request the correction of any personal information that is inaccurate, incomplete, or outdated in our records.

Right of Erasure

In certain circumstances, you may request the deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

You have the right to object to the processing of your personal data for certain purposes, including direct marketing.

Right to Data Portability

You may request that your personal data be transferred in a structured, machine-readable format.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal.

To exercise any of the above rights, please contact our customer support team via live chat or email at [email protected]. We will process your request within a reasonable time.

7. Data Retention Period

martm88 retains your personal information for as long as necessary to fulfil the purposes stated in this policy, as well as to comply with legal obligations, resolve disputes, and enforce our agreements.

7.1 Active Account Data

For as long as your account is active at martm88, we retain your personal information to allow you to access our services and manage your account activity smoothly.

7.2 Data After Account Closure

Following account closure, certain data may be retained for a period required by applicable laws or regulations, including financial and transaction records for audit purposes, anti-money laundering compliance, and resolution of any outstanding disputes.

7.3 Data Deletion

When your personal data is no longer needed, martm88 will delete or anonymise that information in a secure and irreversible manner.

8. Children's Privacy and Age Restrictions

The martm88 platform is strictly for individuals aged 21 and above. We do not allow anyone under the age of 21 to register an account or use our services in any form.

martm88 does not knowingly collect personal information from individuals under the age of 21. If we find that personal information of someone below the stipulated age limit has been collected, we will take immediate steps to delete that information and close the account in question.

If you believe that your child or someone under the age limit has registered an account at martm88, please contact our support team immediately via live chat or email so that appropriate action can be taken.

Registering an account fraudulently by declaring a false age is a serious violation of our Terms & Conditions and may result in account closure as well as appropriate legal action.

9. Changes to This Privacy Policy

martm88 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or business operations. Any material changes will be enforced with appropriate notice to you.

9.1 How Changes Are Notified

When significant changes occur, we will inform you through a prominent notice on our website, or via email to the address registered to your account. The "Updated" date at the top of this policy will always reflect the date of the latest revision.

9.2 Effect of Changes

Your continued use of the martm88 platform after a change takes effect constitutes your agreement to the updated version of the Privacy Policy. If you do not agree with the changes made, you have the right to stop using the platform and close your account.

10. Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way martm88 handles your personal information, our team is ready to assist.

Live Chat 24/7

Get an immediate response from our support team via the live chat function, available at all times in Malay and English.

Support Email

For more detailed written enquiries, you can reach us at [email protected] and we will respond within a reasonable time.

When contacting us about privacy, please provide your account username (if applicable), a clear description of your request or complaint, and your contact details for our reply. This will help us process your request more efficiently.

Ready to Play with Full Confidence?

You now understand how martm88 protects your privacy and personal data. Enjoy a secure playing experience with a 200% bonus of up to RM1,000 on your first deposit.

Players must be 21 years of age or older. Gamble responsibly.

FAQ

Questions About Privacy Policy

Answers to frequently asked questions about privacy and data protection at martm88.

During registration, you need to provide your full name, identity card number (MyKad) or passport, email address, mobile phone number, and date of birth for age verification (21 years and above). This information is required for identity verification and KYC compliance purposes. All data is encrypted and stored securely in our system.

martm88 does not sell or disclose your personal information to third parties for marketing purposes. We only share necessary information with approved service providers (such as payment processors) who are bound by confidentiality agreements, or when required by law to do so, such as anti-money laundering compliance requirements.

You can request deletion of your personal data by contacting our support team via 24/7 live chat or email at [email protected]. Requests will be processed within a reasonable time. Please note that some data may need to be retained to meet applicable legal or regulatory obligations, even after an account is closed.

Yes, the security of your financial data is our priority. All transactions are processed through secure payment channels using 256-bit SSL encryption. martm88 supports deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX (online banking), Boost, ShopeePay, and cryptocurrencies including USDT, BTC and ETH. We do not store credit or debit card information directly in our system.

You have several rights including the right to access, correction, deletion, objection and data portability. You may also withdraw consent for processing at any time. If you have a complaint that cannot be resolved through our support channels, you have the right to refer the matter to the relevant data protection authority.

The data retention period after account closure is determined by applicable legal and regulatory obligations, including financial record requirements, AML compliance and dispute resolution. Data that is no longer required will be deleted or anonymised securely. For specific enquiries about your data retention period, contact our support team.