martm88 Commitment

Responsible Gambling with martm88

martm88 believes that a healthy playing experience starts with self-awareness. This page provides guidance, control tools and support resources to help you play within a safe and controlled environment.

Deposit limits can be set Account can be paused at any time 24/7 support in Malay and English

Important Reminder: Gambling is only permitted for individuals aged 21 and above. Gambling is entertainment, not a source of income. If you feel that gambling is starting to affect your finances, relationships or mental health, please seek help immediately.

martm88 cares about the wellbeing of every player. We provide a transparent and responsible gaming environment where every player has access to tools that help them manage their playing experience wisely. Responsible gambling is not just about how you play — it is also about the decisions you make before, during and after each session.

As a platform operating under international licensing, martm88 is bound by strict player protection standards. We implement clear policies to identify and assist players who may be at risk from excessive gambling. Every feature and tool we offer is designed to give you full control over how you play.

Controls in Your Hands

martm88 provides a range of tools you can use at any time to keep your playing experience in check.

Deposit Limits

Set daily, weekly or monthly deposit limits on your account. Once a limit is set, our system will prevent any deposit that exceeds the amount you specify — giving you full control over your gaming spending.

Playing Time Limits

Manage the time you spend on the platform by setting session limits. When the time limit is reached, your account will display a reminder or be temporarily paused depending on your preference.

Temporary Account Pause

If you need a short break, your account can be paused for a period of your choosing. During this time, you will not be able to log in or make any transactions.

Self-Exclusion

The self-exclusion option allows you to close your account for a longer period. This is a more serious step and we encourage you to speak with our support team before taking this action.

Activity History Review

Your martm88 account keeps a complete record of your gaming history, deposits and withdrawals. Review your activity regularly to get a clear picture of your playing and spending patterns.

24/7 Personal Support

Our customer support team is available 24/7 via live chat and email in Malay and English. If you have any concerns related to gambling, reach out to us — everything is kept confidential.

Signs to Watch For

Responsible gambling starts with self-awareness. Most players can enjoy the games without any issues, but certain patterns can sometimes be early signs that something needs to be addressed.

The following signs are not a diagnostic list — they are a guide to help you honestly and openly assess your relationship with gambling.

Tip: Try to answer these questions honestly. If three or more of the points below apply to you, consider talking to someone you trust or contact the martm88 support team.

  • You feel the need to increase the amount you bet in order to feel the same level of excitement as before.
  • You often try to "chase" money you have lost by continuing to play.
  • Gambling is starting to interfere with your work, family or social responsibilities.
  • You hide your gambling activity from loved ones or lie about the amount of money spent.
  • You use money that should go toward basic needs such as bills or food to gamble.
  • You feel restless, anxious or irritable when trying to stop or reduce gambling.
  • You continue playing even after setting limits for yourself.

How to Use Self-Exclusion

Self-exclusion is one of the most effective steps you can take if you feel gambling has gone beyond your control. At martm88, this process can be started through your account or by contacting our support team directly.

1

Log in to your martm88 account

Go to the account settings section and look for the "Game Controls" or "Account Security" menu.

2

Select the self-exclusion option

Choose an exclusion period that suits you — from a few days to a longer duration based on your needs.

3

Confirm your request

You will receive a confirmation via email. Your account will be blocked immediately for the selected period.

4

Contact support if you need help

Our support team is available 24/7 via live chat and email to assist you through this process.

Tips for Responsible Play

Here are some simple practices that can help you maintain a positive and controlled playing experience.

  • Set a clear budget before playing and stick to it without exception.
  • Treat money used for gambling as an entertainment cost, not an investment.
  • Take regular breaks and avoid playing non-stop for long periods.
  • Do not play when you are feeling stressed, upset or under the influence of alcohol.
  • Understand that every game has a house edge — a large win is the exception, not the expectation.
  • Keep a balance between gambling and other leisure activities in your life.
  • Talk openly about your gambling habits with someone you trust.

Age Limit 21 and Above

martm88 enforces a minimum age requirement of 21 years for all players without exception. During the registration process, every player is required to confirm that they have reached this age. martm88 reserves the right to request identity verification documents such as a MyKad or passport at any time to ensure compliance with this policy.

If you become aware that someone under the age of 21 is using this platform, please contact our support team immediately via live chat or email us at [email protected]. Such reports will be taken seriously and investigated thoroughly.

For parents and guardians, we encourage the use of parental control software on devices shared by family members. Each martm88 account should also be protected with a strong password and never shared with anyone.

Absolute Age Limit: Any individual found using an account without authorisation or below the stipulated age will face immediate account closure without a refund. This is a non-negotiable policy to protect young people from the risks of gambling.

Play Smart with martm88

If you are comfortable with your playing habits and ready to explore the casino options available, your martm88 account offers a wide range of games with control tools always within reach.

Questions About Responsible Gambling

Log in to your martm88 account and go to the account settings section. There you will find options to set daily, weekly or monthly deposit limits. Once a limit is set, our system will prevent any deposit that exceeds that amount. For assistance, contact our support team via 24/7 live chat.

A temporary account pause is a short-term break — you choose a specific period and the account will become active again once that period ends. Self-exclusion is a more permanent step, usually for a longer duration, and is designed for players who need a serious break from gambling. During self-exclusion, the account cannot be reactivated until the period ends.

Yes. martm88 enforces a minimum age requirement of 21 years. During or after registration, you may be asked to submit a copy of your MyKad or a valid identity document for verification purposes. Accounts that cannot verify sufficient age will be suspended until verification is complete.

Contact the martm88 support team via live chat or email us at [email protected]. We operate 24/7 and can help you activate self-exclusion options or provide guidance on the next steps. You can also get support from local organisations that offer counselling services related to gambling.

Yes. The self-exclusion option can be accessed directly through your account settings. However, we encourage you to contact our support team first so they can provide more detailed guidance and ensure all suitable options have been considered before you make a decision.

The balance in your account will be kept securely throughout the exclusion period. You will not be able to make any deposits or new transactions during that time. When the exclusion period ends, you can contact our support team to discuss next steps including the account reactivation process if you feel ready.